Privacy Policy

Effective date:

1. Overview

Available In Store (“we”, “us”, “platform”) connects shoppers with nearby retailers. This policy explains what data we collect, why we collect it, and how you can control it.

2. Data we collect

  • Account information such as name, email address, phone number, and role.
  • Store profile data including location, categories, brands, and verification documents.
  • Customer product requests, URLs, and search radius to enable matching.
  • Technical data (IP, device, cookies) to secure sessions and prevent abuse.

3. How we use data

We process personal information to:

  • Authenticate users and manage role-based access.
  • Route queries to eligible stores and notify both parties.
  • Improve product classification and store discovery features.
  • Comply with legal obligations and respond to support requests.

4. Sharing & retention

We only share data with service providers that help deliver the platform (hosting, analytics, messaging) under contractual safeguards. We retain account information while your profile is active, and delete or anonymise data when it is no longer required.

5. Your rights

Depending on your jurisdiction you may request to access, correct, or delete your information. Submit a support ticket or email privacy@availablein.store to make a request.

If you believe your account has been misused, contact us immediately so we can investigate.

6. Updates

We may update this policy as our services evolve. Changes will be posted here with a new effective date. Continued use of the platform after updates indicates your acceptance.